Consumer Decision — Victoria BC

EVERY CLEANER

SAYS THEY ARE GREAT.

ASK ABOUT

YOUR CARPET

INSTEAD.

The best way to choose a carpet cleaning company is not to ask why they are good — it is to ask them what they know about your carpet. The answers tell you whether they are thinking about your textile or just running their machine.

The Direct Answer

A good carpet cleaning company should be able to tell you what fibre your carpet is made of, why their method suits that fibre, what chemistry they use and why, how much moisture they will apply, how long the carpet should take to dry, and what happens if a spot returns after cleaning. If a company cannot answer these questions about your specific carpet, they are applying a one-size-fits-all process regardless of what they are cleaning.

SEVEN QUESTIONS

TO ASK.

1. What fibre is my carpet?

Wool, nylon, polyester, olefin, and triexta all behave differently. Wool is sensitive to high pH and over-wetting. Olefin is oleophilic and holds onto oily soil. A cleaner who does not identify the carpet fibre types is guessing.

2. Why this method?

Hot water extraction, low-moisture, and encapsulation each have strengths and limitations. A good cleaner can explain why their carpet cleaning methods is right for your fibre and soil level, not just that it is the best method.

3. What chemistry?

Ask what cleaning products they use and why. Are they CRI Seal of Approval certified? Are they WoolSafe Approved for natural fibres? The chemistry should match the fibre, not be a single product used on everything.

4. How much moisture?

The amount of water used directly affects dry time and the risk of carpet wicking. A cleaner who uses controlled moisture can tell you why they are using that amount for your carpet.

5. How is the chemistry managed?

Using the right chemistry is only half the equation — recovering it is the other half. Ask how they ensure cleaning products are extracted, not left behind. carpet cleaning residue from incomplete extraction is a leading cause of rapid resoiling.

6. How long should it dry?

If a company says 4 to 8 hours, they are likely using a high-moisture method. If they say 60 to 90 minutes, they are using controlled moisture. Ask why the fastest drying carpet cleaning is what it is and what variables affect it.

7. What if a spot returns?

A good company stands behind their work. Ask what happens if a why carpet stains come back after cleaning — do they return to assess it? Do they understand wicking and residue as causes? A company that understands post-cleaning problems is one that works to prevent them.

The SpeedyDry Approach

We answer every one.

SpeedyDry identifies the fibre, selects the method and chemistry for that fibre, uses controlled moisture, extracts soil and solution together, targets 60 to 90 minute dry times, and offers corrective cleaning if something goes wrong after a previous clean. We can answer every question on this page about your specific carpet — because the fibre determines the approach, not the machine.