Langford

PET

ODOUR?

Pet Odour in Carpet

Pet odour is not a surface problem. Urine penetrates the fibre, backing, and underpad. Urine salts crystallise and reactivate with humidity. Surface cleaning may mask the smell temporarily, but the odour returns because the source is below the surface.

ODOUR

GOES DEEP.

Why Surface Cleaning Is Not Enough

Urine salts in the backing and underpad reactivate when humidity rises. Standard cleaning cleans the fibre but does not reach contamination in the backing or subfloor. This is why pet odour treatment is a separate process, and why results depend on contamination depth.

Honest About Limitations

Assess. Treat. Honest.

We assess pet odour contamination before quoting. In some cases, the carpet can be treated effectively. In severe cases, underpad replacement and subfloor sealing may be needed. We do not promise to eliminate every odour — we assess, explain options, and quote. Pet odour treatment is quoted separately. The residential minimum of $279.30 plus GST applies.